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WHAT DO I DO IF MY ITEMS ARRIVE
DAMAGED? |
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Customer satisfaction is our goal at EYE 8TA PIE.
If the box is damaged and you are there to receive it
please reject it and it will get returned to us and
we will send out a new package.
All packaged items are triple checked before they leave
our wearhouse, so we know it left fine, however if an
item arrives a way it shouldn't, then Please return
the damaged package or items and we will replace it!
Send us a notification of the incident to: customerservice@eye8tapie.com
Provide the following:
State order was shipped to
Name
Address
Issue with item
We will send out a return label for the item and arrange
to have it replaced asap.
*Note: Regular returns and exchanged
items do not qualify for return pre-paid shipping.
EYE 8TA PIE - DAMAGED/RETURNS DEPT
5115 Excelsior Blvd. #412
St. Louis Park, MN 55416
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RETURN / EXCHANGES |
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EYE 8TA PIE TM
is committed to making your shopping experience
a Success! We want you to Love what you ordered,
but if something isn't right, let us know!
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EYE 8TA PIE TM
accepts Returns and Exchanges within 45 days or
purchase date.
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All returned items must be unworn/unwashed/unused
in brand new condition with no alternations, damages,
odors, (sweat, perfume, smoke, etc.) |
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We'll send you another color,
a new size or if it's a refund you'd rather have,
we'll take care of that too.
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Should you choose to send your
purchase back for a refund, we will credit the
same card used to place the order. If you return
your purchase for an exchange, we will credit
the card used to place the order and place a new
order for you.
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Proof of purchase, such as a copy
of the original sales receipt or packing slip
invoice is required for reimbursement of the full
purchase price or exchange. Specify the exchange
item and the new color or size and reason for
return or exchange on the back of the original
sales receipt.
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It's a good idea to purchase tracking
and insurance on your returned item or send via
a carrier that automatically covers your package,
such as FedEx  . |
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EYE 8TA PIE TM
is not responsible for lost packages nor are we
responsible for the cost of returning an item
back to us. All return shipping charges must be
prepaid. We cannot accept C.O.D deliveries. Please
note that your original shipping costs will not
be refunded.
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Please use the original shipping
box and shipping materials and be sure to specify
what department - Returns or Exchanges.
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Please send all Returns and Exchanges
to:
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EYE 8TA PIE
Returns Department or Exchange Department
5115 Excelsior Blvd. #412
St. Louis Park, MN 55416
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CREDIT CARD REFUNDS? |
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Should you choose to send your purchase back for a refund,
we will credit the same card used to place the order.
If you return your purchase for an exchange, we will credit
the card used to place the order and place a new order
for you.
Please allow 1 - 2 billing cycles for the refund to appear
on your statement.
*Please note that your original
shipping costs will not be refunded.
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CATALOGUES |
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EYE 8TA PIE does not offer catalogues and only sell through
our online store. |
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WILL MY ORDER BE TAXED? |
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Only Minnesota residents will be taxed on non-clothing
items. All other states will not be taxed. |
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PAYMENT METHODS? |
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You can order from EYE 8TA PIE with a major credit card,
(Visa, Mastercard, Discovery)
Sorry, we do not accept Personal Checks, Money Orders
or C.O.D's.
All orders are in US Dollars.
We use a secure shopping cart so you can be sure that
your order information and credit card details are safe
and secure.
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HOW TO PLACE AN ORDER?
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- Click the thumbnail of the item you would like
to purchase.
- Continue through the cart by entering your shipping
details, choosing your payment method, verifying your
details etc.
- Prices are in USA dollars.
- When entering your credit card information enter
the exact billing address that your credit card company
has listed for your account
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SHIRT SIZES AND SPECIFICATION |
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Our shirts are made from the
highest quality cotton on the market, 100% Cotton and/or
90%/10% Cotton~Polyester blend.
Our tee-shirts are 6.1oz and long lasting. We use real
screen printing for a superior look. |
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SHRINKAGE |
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All our shirts are made of 100% preshrunk cotton and/or
90%/10% Cotton~Polyester blend. They may shrink a little
beyond this but should not be by much.
* Exceptions: Hoodie is 65% Cotton and 35% Polyester blend.
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HOW DO I KNOW WHAT SIZE TO
PURCHASE? |
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We offer size charts for all clothing. This will help
guide you in determining which size to purchase. See Below:
| Men |
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| Men
Shorts |
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FINISHED MEASURMENTS IN INCHES |
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ELASTIC WAIST WITH DRAWSTRING |
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SIZE
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M
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L
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XL
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| Waist Extended |
21
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23
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25
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| Waist Relaxed |
13
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14
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15
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| Inseam |
7.5
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7.5
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7.5
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Tee Shirts - Short Sleeve, Long Sleeve
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If your measurement falls between sizes, please
order the larger size. |
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SIZE
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M
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L
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XL
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2XL
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| Chest (Inches) |
38-40
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42-44
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46-48
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50-52
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| Mens
- Hooded Sweatshirt |
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If your measurement falls between sizes, please
order the larger size. |
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SIZE
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M
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L
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XL
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2XL
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| Chest (Inches) |
38-40
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42-44
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46-48
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50-52
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| Women |
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| Women
Tee Shirts & Women Tank Tops |
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SIZE
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S
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M
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L
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| Chest (Inches) |
21
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23
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25
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| Waist (Inches) |
13
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14
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15
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*Chest:
Measure under arms around the fullest part
of the bust. Be sure to keep tape level across
back and comfortably loose.
*Waist: Measure around natural waist
with a loose tape |
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| Women
Shorts |
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FINISHED MEASURMENTS IN INCHES |
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ELASTIC WAIST WITH SIDE VENTS |
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SIZE
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S
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M
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L
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| Waist Extended |
19
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20
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21
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| Waist Relaxed |
11
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12
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13
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| Inseam |
3
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3
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3
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| Women
Thongs - Intimate Sizing |
| Small |
0-4
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| Medium |
4-6
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| Large |
6-10
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BY WHICH CARRIER WILL MY ORDER
BE SHIPPED? |
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Four shipping options are available through FEDEX.
We suggest shipping FEDEX 3
Business Day for the best rates but if you require a
Saturday delivery consider Fedex Home delivery.
FEDEX Home Delivery delivers packages to residential
addresses Tuesday through Saturday from 9am to 8pm.
Orders sent by 3-Business Days or 2-Business Day shipping
methods are delivered Monday through Friday from 8am
through 4:30pm.
We recommend choosing 3-Business Day or 2-Business Day
shipping if you are shipping your package to a business
address.
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WHEN WILL MY ORDER SHIP? |
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EYE 8TA PIE ships most orders in 48-72 hours of receiving
the order.
However due to popular demand on some items we might be
running low on inventory and may have to take a little
longer to fill your order, 7 -10 Days.
Note: We will only ship complete orders.
**Your credit card will not be billed until your order
has been shipped.
No PO Box Deliveries - Sorry.
All "SOLD OUT" inventory is on Back Order so visit us
again soon to order those items. |
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FAQ
